MultiChoice opens a new Customer Service Centre in Durban
Date: 28 June 2013Category: News 8689 views

MultiChoice customers in KZN can now look forward to accessing DStv services in the centre of Durban. MultiChoice today opened a second Customer Service Centre, located in the Old Standard Bank building in Anton Lembede Street. The other Customer Service Centre is located in Umhlanga.

Equipped with 38 counters and staffed by 65 employees, the Centre will operate from Monday to Friday, 7:30am to 5:30pm and on Saturdays from 7:30am to 4pm. Customers visiting this Service Centre can conduct a range of transactions from account payments and enquiries, to sales and technical enquiries and decoder repairs.

Durban Centre

"Our customers have a close connection with our products and we want to make it easy for them to interact with us. The addition of this Service Centre is an important milestone in our expansion plans, making us more accessible to our customers," commented Collins Khumalo, CEO for MultiChoice South Africa. 

The Customer Service Centre was officially opened on Saturday morning by Collins. The opening was also attended by other MultiChoice executives, members of the media and MultiChoice customers.